Accessibility Solutions for Retail and E-Commerce Websites

Empower every customer. Comply with ADA and WCAG. Improve sales.

Get A Free Demo

Turn Inclusivity into Growth, Compliance, and Higher Conversions

At Inclusive Web, we help retailers and e-commerce brands build websites that every customer can use — from boutique shops to global platforms.

Learn more

Who We Are

Make Your Online Store Accessible to Everyone

Online Shop Accessibility

Expand Your Reach and Grow Revenue

Accessibility opens your store to every customer — and every sale.

  • Untapped Market

    Untapped Market

    1 in 4 adults in the U.S. lives with a disability. An inaccessible site instantly cuts off millions of potential customers.

  • Inclusive Shopping Experience

    Inclusive Shopping Experience

    We make sure your storefront, product pages, and checkout flows are usable with screen readers, keyboard navigation, and voice controls.

  • Stronger Brand Loyalty

    Stronger Brand Loyalty

    By welcoming every shopper, you build trust, credibility, and long-term relationships with diverse audiences.

  • Revenue Growth

    Revenue Growth

    Accessible design removes barriers that block sales, leading to higher conversions and repeat purchases.

Shoppers abandon carts for many reasons, but accessibility barriers are often overlooked. For retailers, even small design issues — like unclear buttons, forms that don’t work with keyboards, or product pages that confuse screen readers — can cost thousands in lost sales.

At Inclusive Web, we combine AI-powered analysis with real-user testing to find and remove the barriers that matter most to your customers.

By creating a smoother, more inclusive buying journey, your store benefits from:

Higher Conversion Rates – Make it easier for every shopper to complete a purchase.

Reduced Cart Abandonment – Eliminate frustrations that stop customers mid-checkout.

Increased Customer Satisfaction – Build loyalty by showing you value accessibility and inclusivity.

Inclusive design doesn’t just meet compliance — it directly impacts your sales and brand reputation.

Boost Conversions with Inclusive Design

Case Studies

Click to read more about how Inclusive Web helped audit and implement accessibility best practices for each of the case studies below.

Why Choose Inclusive Web?

We’re dedicated to making accessibility simple, scalable, and sustainable for retailers. Here’s how we help you succeed

  • Real-User Testing

    Real-User Testing

    Gain real-world insights through authentic user testing that reflects genuine customer experiences.

  • Comprehensive Audits & Remediation

    Comprehensive Audits & Remediation

    Identify and fix accessibility barriers with thorough audits and expert remediation support.

  • Scalable Retail Solutions

    Scalable Retail Solutions

    Get fast, flexible solutions designed to meet the unique demands of retail environments.

  • Continuous Compliance Support

    Continuous Compliance Support

    Stay compliant and inclusive with ongoing monitoring, updates, and expert guidance.

Don’t Get Fined.

Download Our FREE
Disability and Inclusion Imperative

Contact Us for Accessibility Support

We are experts in helping companies create world class digital experiences for people with disabilities. 

Address : 215 W 90th St, New York, NY 10024

Phone : (866) 870-7232

Follow Us:

 

Request a free quote

  • Accessibility in eCommerce ensures online stores are usable by people with disabilities, improving customer experience and compliance.

  • The four principles—Perceivable, Operable, Understandable, and Robust—make digital content accessible to all users.

  • ADA compliance means eCommerce websites follow accessibility standards to reduce legal risk and support inclusive shopping.

  • Websites become accessible by using alt text, proper contrast, keyboard navigation, and real-user testing.

  • Accessibility solutions provide audits, remediation, and monitoring to ensure retail websites stay compliant and inclusive.

Frequently Asked Questions